Are Your Walking Jackets Escape-Proof?
No, our walking jackets are not escape-proof. Many factors influence whether a jacket can prevent escape, including proper fitting and correct usage. If any step is missed or done incorrectly, there is a risk of your cat escaping, especially in a fight-or-flight situation.
We believe no harness or jacket is truly escape-proof. A quick look at the reviews of brands that claim otherwise will often reveal stories of cats getting out. Honesty and integrity are more important to us than making a sale, so we want to set realistic expectations.
For more details, please read our article on this topic by clicking [HERE].
How Long Will It Take to Receive My Custom-Made Jacket?
Once we receive both payment and measurements, your custom-made jacket will be shipped within 14 business days. Please note that we cannot guarantee postage times.
How Do the Custom-Made Jackets Secure?
Our adjustable walking jackets use hook and loop fasteners (Velcro) for security. To ensure a snug fit:
✔️ Align the length and width of the Velcro carefully.
✔️ Press firmly to allow the hook to embed deeply into the loop.
✔️ The fit should be firm yet comfortable.
✔️ The neck area should be snug fitting.
How Do I Put the Custom-Made Jacket on My Pet?
-
Gently place the jacket on your pet's back.
-
Secure the neck strap first to hold it in place.
-
Fasten the underbelly strap firmly but comfortably.
-
Go back to adjust and secure the neck strap.
🐾 First-time use tip: Allow your cat to wear the jacket indoors first to get used to it. Let them adjust to the feel and sound of the Velcro. Supervise your pet at all times, as this product should never be used unsupervised.
Note: If your cat crouches low to the floor after putting the jacket on, don't worry—this is normal. Most cats will adjust quickly.
How Do I Wash the Custom-Made Jacket?
✅ Spot clean whenever possible.
✅ For a deeper clean, gently hand wash and line dry in the shade.
✅ Before washing, secure the Velcro to prevent lint and fur buildup.
✅ Dry all metal parts thoroughly.
✅ If your jacket has glass rhinestones, do not wring or twist it, as this may cause stones to detach.
🚫 Do NOT use a dryer—heat can reactivate the rhinestone glue, causing stones to come off.
🚫 Do NOT iron directly over Velcro or embellishments, as they may melt. Use a cool/warm iron with caution.
Can You Make My Jacket in a Disney or AFL Print?
No, we cannot sell or give away products made from licensed prints due to legal restrictions.
Why is there only 48 hours to respond when on the waiting list?
This is to respect our artisans’ time and other clients.
Any Additional Tips?
✔️ Regularly clean the Velcro to maintain its strength—use a firm toothbrush, lint roller, tweezers, or duct tape to remove fur and lint buildup.
✔️ If your cat tries to back out of the jacket, immediately release the tension on the leash—pulling on the leash can actually aid in an escape.
✔️ Let your cat lead the walk—walking ahead of them may cause stress and resistance.
✔️ Review the Escape Proof page to familiarize yourself with how to introduce your cat to our product and ensure maximum safety.